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How to Communicate with Diplomacy, Tact and Credibility

American Management Association See all classes by this school

Build the communication skills that set respected professionals apart: diplomatic, thoughtful, and credible in every interaction. This seminar covers effective communication styles, active listening, and strategies for navigating difficult conversations with composure. Strengthen your professional presence and make a meaningful, lasting impact in any workplace setting.

(8) All levels 21 and older
$2,895

2 sessions

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+28950 pts
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Communicating Up, Down and Across the Organization

American Management Association See all classes by this school

Become a more effective and versatile communicator in professional environments with this focused corporate communication course. You'll develop strategies for conveying ideas clearly, adapting your approach to different audiences, and using communication as a tool to motivate and influence others throughout your organization.

(8) All levels 21 and older
$2,895

2 sessions

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+28950 pts
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Powerful Communication Techniques

American Management Association See all classes by this school

Sharpen your communication skills to become a more effective and influential voice in any organization through this online course. Find out how to craft clear, impactful messages, work through miscommunications, and use nonverbal cues to convey information, ideas, and feelings. Pick up the tools to communicate with confidence in any business setting.

(8) All levels 21 and older
$299
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+2990 pts
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Critical Thinking in the Age of AI

Exec-Comm See all classes by this school @ Instructor-Led Virtual Classroom

Build the judgment you need to navigate complex, fast-moving situations with confidence. Strengthen your ability to question assumptions, challenge biases, evaluate information, and think beyond surface-level answers. Learn a practical, disciplined approach to critical thinking, including how to use AI thoughtfully to support stronger decisions.

(81) All levels 18 and older
$325
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+3250 pts
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Business Communication Certificate Program

American Management Association See all classes by this school

Push your communication skills forward and handle workplace challenges with steady confidence. Build out your authenticity, clarity, and influence in a friendly setting as you discover how to connect and engage. An exclusive certificate is yours when you finish the program.

(8) All levels 21 and older
$2,995

3 sessions

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+29950 pts
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See all Communication Skills classes Online
  • Intermediate
  • 16 and older
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  • 10 hours & 40 minutes over 8 sessions

Start Dates (0) $161/person

  • Price includes $25 Application fee and $15 E-textbook fee.

No upcoming dates are currently available.

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Class Description

Description

Summer Quarter will begin July 5, 2023 - September 22, 2023, and we will allow students to join any Monday. Please make sure the last day of class is September 22, 2023.

Holidays: 

  • July 4th – Independence Day (holiday)
  • September 4 – Labor Day (holiday)

Note: Joining after the first month means you will join a class that has already started. Students are welcomed to join ANY Monday and instructors are familiar with adapting the course to accommodate new enrollees.

Learn mouth morphs, movements, and a variety of tones that are unique to the American dialect.

Note: This course is meant for advanced level English as a Second Language (ESL) students looking to improve and develop their fluency and communication skills.

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

CANCELLATION

Students have the right to cancel the program agreement for a course of instruction until midnight of the 17th business day after the first class attended.

Cancellation shall occur when written notice of cancellation is provided at [email protected].

REFUND POLICY

Students have the right to withdraw from a course of instruction at any time.

A notice of withdrawal shall be in writing, and that a withdrawal may be effectuated by the student’s written notice or by the student’s conduct, including, but not limited to, a student’s lack of attendance. 100% of the amount paid for institutional charges, less a reasonable deposit or application fee not to exceed $250, if notice of cancellation is made through attendance at the first class session, or until midnight of the seventh business day after enrollment, whichever is later.

The student is obligated to pay only for educational services rendered and for unreturned equipment. The refund shall be the amount you paid for instruction multiplied by a fraction, the numerator of which is the number of hours of instruction which you have not received but for which you have paid, and the denominator of which is the total number of hours of instruction for which you have paid.

American English College’s refund policy for the return of unearned institutional charges if the student cancels an enrollment agreement or withdraws during a period of attendance is as follows:

  • Student who has completed 60 percent or less of the period of attendance shall be a pro-rata refund. Refunds will be made within 45 days of withdrawal.
  • Students completing more than 60 percent of the enrolled classes are not eligible for a refund.
For the purpose of determining the amount you owe for the time you attended, you shall be deemed to have withdrawn from the course when any of the following occurs:

  • You notify the school of your withdrawal or the actual date of withdrawal.
  • The school terminates your enrollment.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American English College

American English College is an ACCET accredited + SEVIS certified language program that offers excellent, comprehensive, and affordable English education for ESL students. With a focus on connecting classroom learning with real-world success, the school takes pride in its high standard of instruction and experienced teachers who genuinely care about their students.

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