Business Training
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Classes near you
Classes near you
430 classes with availability
Transforming Customer Complaints Into Wins
SkillRise360 See all classes by this school
Learn to turn customer complaints into opportunities for stronger relationships and improved service. Develop practical skills in active listening, conflict resolution, and de-escalation while maintaining professionalism under pressure. Identify recurring service issues and transform challenging interactions into lasting customer loyalty.
May 11th
1–4pm ET
Sep 8th
1–4pm ET
Empathetic Leadership
SkillRise360 See all classes by this school
Build the leadership skills needed to cultivate trust, strengthen collaboration, and grow high-performing teams through empathy-driven practices. The workshop focuses on practical communication strategies, inclusive decision-making, and handling difficult conversations with confidence and care. Participants leave with actionable tools to create engaged, motivated, and resilient workplace cultures.
Jun 11th
9am–12pm ET
Aug 3rd
1–4pm ET
Aug 9th
1–4pm ET
Setting Clear Expectations: The Foundation of Performance Management
SkillRise360 See all classes by this school
Learn how to establish clear expectations that strengthen team performance and accountability. Explore practical strategies for aligning goals, communicating responsibilities and reinforcing performance standards. Develop skills in setting SMART objectives and providing constructive feedback to improve productivity and employee engagement.
Jun 23rd
1–4pm ET
Oct 5th
1–4pm ET
Setting the Bar Effective Performance Standards & Reviews
SkillRise360 See all classes by this school
Learn how to establish clear performance expectations and deliver impactful reviews that motivate and guide your team. Gain practical tools to build a high-performance culture that supports engagement, accountability, and sustained success.
Jul 13th
1–4pm ET
Oct 13th
1–4pm ET
Emotional Intelligence in Hybrid Teams
SkillRise360 See all classes by this school
Strengthen communication, trust, and engagement across today's blended work settings. This virtual learning experience builds essential emotional and interpersonal skills for moving through both remote and in-person collaboration with confidence. Participants pick up practical tools for encouraging empathy, managing emotions, and supporting high-performing, connected hybrid teams.
May 18th
9:30–11:30am ET
Jun 23rd
9–11am ET
Nov 18th
1–3pm ET
Influence Through Action Strategies for Leading by Example
SkillRise360 See all classes by this school
Develop the confidence to lead by example with proven strategies that balance team needs, task execution, and individual development. This course draws on the renowned Three Circles Model to help you inspire others through action and achieve stronger results through purposeful leadership.
Communicating Change Effectively to Your Team
SkillRise360 See all classes by this school
Guide your team through uncertainty with confidence by building the principles of clear, empathetic communication. This interactive training offers practical strategies to anticipate challenges, address resistance, and keep teams aligned during times of transition. Build trust, strengthen morale, and lead with clarity, even when change is constant.
Sep 21st
9:30am–12:30pm ET
Customer Service: Transforming Unhappy Customers
SkillRise360 See all classes by this school
Learn to manage customer frustration and transform challenging interactions into opportunities for lasting loyalty. Explore the emotional triggers behind service escalations and apply a structured recovery framework. Develop practical strategies to resolve conflicts, restore trust, and strengthen customer relationships.
Budgets & Financial Reports 101 (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Gain a solid foundation in financial management by learning to interpret key reports, manage budgets, and make informed, data-driven decisions. Strengthen your ability to ensure compliance and improve financial efficiency across your organization.
Certificate in Accountability and Leadership Presence (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Strengthen your leadership presence by embracing accountability, building trust, and leading with purpose. Learn how to inspire teams, foster credibility, and create a culture of ownership that drives lasting impact.
Certificate in Confidence, Assertiveness, and Business Acumen (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Elevate your leadership by developing the confidence, assertiveness, and business insight needed to make decisive, strategic contributions. Learn how to communicate with clarity, influence others effectively, and lead with purpose in any professional setting.
Certificate in Corporate Behavior and Office Politics (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Strengthen your ability to navigate complex workplace dynamics with confidence and clarity. Build critical thinking and crisis management skills to address challenges effectively, make sound decisions under pressure, and maintain professionalism in any environment.
Certificate in Crisis Management and Critical Thinking (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Strengthen your ability to navigate high-pressure situations with clarity and confidence. This course helps you develop essential crisis management strategies and sharpen your critical thinking to resolve challenges, de-escalate conflict, and make sound decisions when it matters most.
Certificate in Emotional Intelligence (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Develop greater self-awareness and strengthen your ability to connect with others through the power of emotional intelligence. This course equips you with the skills to navigate conflict, foster meaningful relationships, and thrive in both personal and professional environments.
Certificate in Employee Performance Management and Annual Reviews (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Gain the skills to effectively manage employee performance and conduct impactful annual reviews. Learn how to provide constructive feedback that fosters growth, motivates teams, and contributes to the overall success of the organization.
AMA Excel Training Series (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Unlock the full potential of Excel so you can streamline your workflow and lift your data analysis skills. See powerful shortcuts, build insightful dashboard reports, and turn raw data into compelling presentations. Pick up how to put advanced functions and PivotTables to work so you can make smarter, faster business decisions.
Certificate in Human Resource and Talent Management (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Grow key HR and talent management skills so you can effectively recruit, nurture, and hold onto top talent. Learn how to lift employee performance and drive organizational success through strategic talent development and management.
Certificate in Leadership and Creative Innovation for Women (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Tap into your leadership potential and confidently work past gender barriers so you can drive innovation and inspire your teams. The course empowers you to lead with creativity and impact, nurturing a culture of growth and influence in any environment.
Certificate in Leadership, Influence & Creative Solutions (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Lift your leadership capabilities by locking in creative problem-solving and transformational leadership strategies. Learn how to inspire high-performing teams, drive innovation, and nurture an environment that welcomes growth and collaboration.
Certificate in Motivating and Recognizing Employee Excellence (Self-paced)
SkillRise360 See all classes by this school - Self-paced Video Training
Lift employee engagement and performance by putting effective motivation theories and recognition strategies to work. Learn how to shape a positive workplace culture that nurtures excellence and drives lasting success.