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American Management Association See all classes by this school @ 1601 Broadway, New York, NY
Discover effective approaches for handling difficult employees and tricky workplace situations through this thorough course. Build practical abilities and tools through guided role plays and skill practice sessions. A great fit for directors, managers, supervisors, and team leaders.
Dec 17th
9am–4:30pm ET
Meets 2 Times
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As long as there is more than one person working in an office there will be disagreements. Left unresolved, they can waste time, foster resentment and negatively affect productivity. It’s important to accept disagreements as learning opportunities and address them in an agreeable manner.
What You’ll Learn
This webinar focuses on acknowledging disagreements in an agreeable and professional style so that a harmonious work environment is maintained. Gain insight into your own reactions to discord, and practice expressing yourself in an acceptable way. Learn to be more tolerant of alternate viewpoints and discover six rules for disagreeing agreeably.
Why you want to learn it
Learning to communicate in a non-confrontational way creates a more united workforce. When you are willing to accept differing viewpoints and rationally explain your own, you’re much more likely to maintain mutual respect and a positive relationship. Positive relationships yield acceptance, satisfying outcomes, and increased productivity.
How it will help you
This journey into self-examination will enable you to better understand how to promote unity in the workplace. You’ll learn to communicate without negativity. And you’ll be able to answer that age old question, “Why can’t we all just get along?”
Any 2 hour workshop/class has a NO Refund policy.
All other class offerings have a refund policy requiring cancellation 8 business days prior to the date of the class/program for a full refund less 5% cancellation fee.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
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Dale Carnegie Training is a global leader in workplace development and training, offering programs in over 90 countries and 25 languages. With a focus on practical principles and processes, they provide individuals, teams, and organizations with the knowledge and skills to improve performance and achieve positive results.
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